The Roborock S8+ comes with a two year local manufacturer's warranty. We dispatch all our products from our Sydney warehouse via Australia Post. Please ensure someone is present at the delivery address as a signature on delivery is required. We have an authorised Roborock Service Centre based in Sydney to cover after service and local warranty. We will cover the postage costs by providing prepaid postage labels for you to return the units to us for inspection and repair under our warranty policy.