The color of our images is adjusted by the professional monitor which is same as the real product All items packed with extreme caution, using a proprietary packing method to ensure the item arrives in perfect condition In the rare event you receive a damaged item, our support staff will arrange for a replacement to be reshipped at no cost We pack all items with extreme caution, using a proprietary packing method to ensure your item arrives in perfect condition Products will be shipped out within 24 hours normally if the product is out of stock, it needs extra time to be prepared.syi